Quid POSHelp

Your online store

Sell your items on the web at your own address, with orders arriving in Quid.

Add-on: the online store is an extra on top of your plan.

Where to find it Online StoreSettings Open this screen in Quid POS

The online store is a simple website where customers can see your items and place orders. It gets its own address: yourname.quidpos.com. Orders arrive in Quid and reduce the same stock as your shop sales.

Switch it on

  1. The online store is an add-on. Go to My AccountMy Products and subscribe under Online Store. You can try it free first.
  2. A new menu, Online Store, appears.

Set up your store

Go to Online StoreSettings and fill in:

  • Your store address (the part before .quidpos.com). Choose something short, like your business name.
  • Your store's name, description, opening hours and contact details.
  • Whether you offer pickup, delivery, or both, and the areas you deliver to.
  • A message shown to customers at checkout, such as delivery instructions.

Choose what to sell online

An item appears in the online store only when Sell Online is ticked on it.

  1. Go to InventoryView Items and edit an item.
  2. Tick Sell Online.
  3. Make sure it has a clear picture and a description. Online, the customer cannot pick the item up, so the picture and words do the selling.

Taking payment online

To be paid by card in the store, connect Stripe and enable it for the online store. See Card payments. Without it, customers can order and pay on pickup or delivery.

Orders

New orders appear under Online StoreOrders, and Quid sends you a notification (the bell at the top right). Open an order to see what was ordered and by whom, then prepare it.

Messages from customers arrive under Online StoreMessages.

I do not see Online Store in my menu.

The add-on is not active, or your role does not include "Manage Online Store". See Your plan, add-ons and paying for Quid and Decide what each staff member may do (roles).

Did this answer your question? If not, email us and tell us what you were trying to do. We read every message.

Related help

Add an item to sellPut a product or service into Quid with its price, its cost and how many you have.Card paymentsRecord sales paid on your own card machine, and optionally charge cards through Stripe.Your plan, add-ons and paying for QuidSee which plan you are on and when it ends, pay or renew, and add registers or team members.