Quid POSHelp

Reservations and bookings

Book customers in for a service or an appointment, and take a deposit.

Add-on: reservations are an extra on top of your plan.

Where to find it ReservationsView Open this screen in Quid POS

Use reservations if you sell time: appointments, classes, rentals, tables, installation visits.

Switch it on

Reservations are an add-on. Go to My AccountMy Products and subscribe under Reservations. A Reservations menu then appears.

What can be reserved?

Only items whose Item Group is Service. When you create a service item, you also say how many customers you can serve at the same time. See Add an item to sell.

Make a reservation

  1. Go to ReservationsCreate, or go to ReservationsView, switch to the calendar and click on the day.
  2. Choose the customer (or add a new one).
  3. Choose the date and time.
  4. Add the service being booked.
  5. If needed, assign the team member who will do the work.
  6. Take a deposit if you require one.
  7. Save.

See your bookings

ReservationsView shows them as a list or as a calendar by month, week or day.

When the customer arrives

Open the reservation and send it to the register to take the rest of the payment.

If the customer cancels

Open the reservation and click Cancel Reservation. If a deposit was paid, Quid asks what to do with it: give it back, or keep it.

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Related help

Add an item to sellPut a product or service into Quid with its price, its cost and how many you have.Take a deposit or a part paymentLet a customer pay some now and the rest later, and keep track of what is still owed.Your plan, add-ons and paying for QuidSee which plan you are on and when it ends, pay or renew, and add registers or team members.