Quid POSHelp

Your plan, add-ons and paying for Quid

See which plan you are on and when it ends, pay or renew, and add registers or team members.

Where to find it My AccountView Account Open this screen in Quid POS

See your plan

Go to My AccountView Account.

The View Account page with account details and plan details
Your account page.
  • Account Details: your username, registered email, business name and Account ID (the number your staff need to log in).
  • Plan Details: your plan, the date it ends, and how much of it you are using.

The free trial

A new account starts with a free trial of the full plan, so you can try everything. The end date is shown under Plan Ends On. Quid reminds you before it runs out.

Prices

Current prices are always shown at My AccountPricing. You can pay month by month, or pay for a year at a lower monthly rate.

Pay or renew

  1. Go to My AccountView Account.
  2. Click Pay Now.
  3. Choose how many months to pay for.
  4. Follow the payment steps.

To avoid ever being locked out by a missed payment, click Add AutoPay Method. Quid then takes the payment by itself each month.

Add-ons

Extras are bought separately, under My AccountMy Products:

Add-onWhat you get
RegistersAnother till. See Registers: one for each till.
Team MembersAnother staff login. See Give a staff member their own login.
ReservationsBookings and a calendar. See Reservations and bookings.
Online StoreYour own web shop. See Your online store.

Click Buy Now beside the one you want. Your past purchases are listed under My AccountMy Orders.

What happens if the plan runs out?

Your information is kept. You will be asked to pay before you can carry on selling. As soon as the payment is made, everything is back as you left it.

Does Quid take a percentage of my sales?

No. You pay for the plan and nothing else. There are no fees per sale.

How do I cancel?

Switch off Auto-Renew under My AccountMy Products, or remove your AutoPay method. Your plan then simply ends on its end date. If you want your account closed and your data removed, write to us.

I need an invoice for my payment.

Write to us with your username and the month, and we will send one.

Did this answer your question? If not, email us and tell us what you were trying to do. We read every message.