Record a payment from a customer who owes you

When an account customer pays, enter it so their balance goes down.

1. Go to Customers›View. Click Owes to see only customers with a balance.
2. Open the customer who is paying.
3. In the Account panel, find Record a payment received.
4. Type the Amount they paid.
5. In Reference, type something that identifies the payment: the bank transfer number, the cheque number, or just "cash".
6. Add a note if you like, then click the button to save.

Quid confirms the payment and shows the new balance. The payment appears in the customer's list of account movements, with the date.

They paid too much, or paid in advance

Enter the full amount they paid. Their balance goes below zero, which means you owe them. The credit is used up by their next purchases on account.

I typed the wrong amount

Use Opening balance or credit note on the same page to correct it. Choose "Adjustment", type the difference (a negative number lowers the balance, a positive number raises it), and write a note explaining the correction.

Show the customer what they owe

Send them a statement. See Send a customer a statement of account.